ARETGroup

Case Management Software is Falling Short— Today’s Human Services Agencies Need More

80% of the information collected in enterprise case management systems can’t be retrieved in a useful way. In addition, platforms lack capacity to manage some of the most useful information associated with case processes and outcomes. This leaves critical gaps in team learning, feedback, and real-time problem solving capability. Here are just a few of the most serious issues human services agencies encounter with leading case management platforms.

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AI-Powered Insights for Public Safety

Caption: AI Solutions Boost Public Safety Capacity to Record and Retrieve Information

Over the past two decades, justice, law enforcement, and behavioral health agencies have been expanding to include new community-based roles focused on coordinating referrals across justice intercepts with local agencies and supportive services. 

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What’s Next after Sequential Intercepts Model Mapping: Technology Solutions for Interagency Partners

 When communities adopt a coordinated data collection plan across Sequential Intercepts, they gain essential insights on community need and service efficiency. Yet, many communities lack the data infrastructure needed to track progress, monitor implementation, and inform ongoing decision-making. Without dedicated data infrastructure, practitioners often find themselves asking a familiar question after the mapping process concludes: “What’s next?”

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Changing the Front Line: Expanding Justice-Led Behavioral Health Services

 In addition to partnership with qualified clinical and behavioral health providers, justice and law enforcement agencies are now offering a number of recovery-oriented, supportive, and direct forensic behavioral health services that effectively change the face of front-line response. 

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